Shatin Central Bus Terminus

Coordinates: 22.3823N, 114.1882E, Map:
Shatin Central Bus Terminus
Stop view (May 2024)
CTB/NWFB naming	Sha Tin Central 沙田市中心
KMB naming	Shatin Central Bus Terminus 沙田市中心總站
LWB naming	Sha Tin Central B/T 沙田市中心巴士總站
Other existing names	Sha Tin Central (New Town Plaza) B/T 沙田市中心（新城市廣場）總站
Citybus & NWFB Location Code	NTP
Commencement Date	1 December 1984
Location information
Region(s)	New Territories
District(s)	Sha Tin District
Place(s)	Sha Tin Central
Location	G/F, New Town Plaza Phase 1, 18-19 Sha Tin Centre Street 沙田正街18-19號新城市廣場第一期地下
Nearby MTR station	Sha Tin Station
Design information
Nature	Bus Terminus
Design	Indoor parallel bus terminus
No. of stop(s)	5 lay-bys, with 21 sets of stops
No. of route(s)	Terminus (with circular points): 13 Intermediate stop: 30

Shatin Central Bus Terminus (沙田市中心總站, Citybus Location Code NTP) is located on the ground floor of New Town Plaza Phase 1, 18-19 Sha Tin Centre Street, Sha Tin Central, Sha Tin District, New Territories. It is the largest bus terminus in Shatin and in Hong Kong, occupying an area of 7,650 square metres, equivalent to a standard football pitch.

The bus terminus has a parallel platform design with 21 bus stops in four waiting areas comprising three westbound and two eastbound pits, with platform numbering light boxes on the false ceiling. There are two entrances to the terminus, one at Sha Tin Centre Street and the other at Tai Po Road - Sha Tin. Buses must enter the terminus via a slip road from the junction with Sha Tin Rural Committee Road.

The Shatin Central Bus Terminus is strategically located next to the MTR Sha Tin Station, the public transport interchange opposite the Sha Tin Station concourse, New Town Plaza, Royal Park Hotel, New Town Tower, Sha Tin Town Hall (Tam Kon Po Street), and various private and public housing estates, and is heavily patronised from morning to night with daily number of 96,000 passengers using this stop. KMB has also set up a Customer Service Centre in the stop for the convenience of passengers.

"The name "Shatin Central Bus Terminus" is the name given to this station by the Transport Department. LWB use the same Chinese name, but the English name is "Sha Tin Central B/T"; KMB mainly uses the Chinese name "沙田市中心總站" with the same English naming as LWB, until 2019 when its English naming was changed to "Shatin Central Bus Terminus". The name shown on the wall of this stop is "Shatin Central (New Town Plaza) Bus Terminus" (沙田市中心（新城市廣場）總站), while Citybus and NWFB directly name this stop as "Sha Tin Central" (沙田市中心) and its dynamic bus stop list shows the name as "Sha Tin (New Town Plaza)" (沙田新城市廣場).

History

The development of Sha Tin New Town began in the 1970s and the Sha Tin Town Centre was formed between the late 1970s and the early 1980s, with the electrification of the Kowloon-Canton Railway British Section completed in 1983. The New Town Plaza Phase I, which runs through Sha Tin Station, was opened in 1984 and the Sha Tin Town Centre Bus Terminus, located on the ground floor of Phase I, was officially opened on 1 December. The new bus terminus replaced the former Sha Tin Market Bus Terminus next to Sha Tin Market and the slip road off Tai Po Road to the new terminus was opened at 10am.

Today, the Shatin Central Bus Terminus is the busiest bus terminus in Sha Tin, with 21 bus stops, 13 bus routes and many more passing through it.

Multi-Media Bus Terminus

In December 2000, KMB completed the refurbishment of the Shatin Central Bus Terminus. The tiled walls at both ends of the terminus were replaced with oiled aluminium panels and double-layered light pipes, together with white floodlights installed on top of the bus terminus to enhance the overall illumination. The Supervisor's Office is also newly designed to monitor the six CCTV cameras installed inside the bus terminus, which can be directly transmitted to KMB Headquarters to monitor changes in passenger volume and road traffic conditions in the vicinity for timely bus service adjustments.

In terms of waiting facilities, individual frequency display panels are installed at each terminal platform to provide passengers with information on the next departure time, fare and roads observed, etc. All waiting platforms are equipped with stainless steel queuing rails and additional seats. In addition, two 120-inch electronic projection screens have been installed on the ceiling of the station to display the latest route information and KMB information. The new KMB Customer Service Centre, located in the centre of the terminal, is equipped with multimedia facilities and a 40-inch LCD screen to replace the existing service counter on the ground floor of New Town Plaza Phase 1.

The refurbishment project cost over $6 million and was inaugurated on 12 January 2001 as the first "multi-media bus terminus" in Hong Kong.

Passenger Information Facilities

KMB installed Extra large bus stop information board at Shatin Central Bus Terminus in 2010

After a 10-year gap, KMB added passenger information facilities to all major bus termini in 2010, starting with the Shatin Central Bus Terminus.

In the centre of the board is a map showing the location of each bus stop, while on the other side, information on routes to different districts is provided, including the name of the destination in English and Chinese, the corresponding platform number and fare. At the same time, information boards on the routes and destinations of the four platforms are installed on the columns near the escalators. These information boards allow passengers to walk a shorter distance to the correct waiting area, thus saving them time in finding the bus stop.

Two years later, KMB installed liquid crystal display (LCD) screens on some of the waiting platforms at the terminus to display frequency information, real-time news and service promotion messages, replacing the existing light-emitting diode (LED) frequency display screens.

Supercapacitor Bus Charging Facilities

To tie in with the commissioning of Supercapacitor Bus on Route 284, KMB installed charging facilities on the route's platform

To cater for the four supercapacitor buses to be arranged to run on Route 284, KMB proposed to the Sha Tin District Council in July 2014 to provide a substation, charging racks, charging cabinets and cabling at the Shatin Central Bus Terminus. Due to the time required for the application, KMB was only granted construction permission in late 2015 and completed in the second quarter of 2016.

Two supercapacitor buses, AYM1 and AYM2, finally joined Route 284 on 29 March 2017 for a two-year trial programme.

Route Information

This article only lists bus routes terminating at Shatin Central Bus Terminus. For bus routes terminating at "Sha Tin Station", or bus routes observing midway stops "Sha Tin Town Hall" or Sha Tin Centre Street "Sha Tin Central", refer to the article concerned.

Terminus

List of Franchised Bus Routes terminating at Shatin Central
Operator	Route No.	Origin	Destination	Service Type
KMB	49P	Shatin Central	Tsing Yi Ferry (One-way)	Service Mondays to Saturdays during Afternoon Peak Hours, bypasses Tsuen Wan Town Centre ●
KMB	83K	Wong Nai Tau (Circular point here)		Service daily ●
KMB	83K Special Trips	Shek Mun Estate	Shatin Central (One-way)	Service Mondays to Fridays during Morning Peak Hours, via Yuen Wo Road, no return trip ●
KMB	83S	Shatin Central	Wong Nai Tau	Service Mondays to Saturdays during peak hours, bypasses City One ●
Template:KMB 282 doesn't exist!
Template:KMB 283 doesn't exist!
Template:KMB 284 doesn't exist!
Template:KMB 285 doesn't exist!
Template:KMB 289R doesn't exist!
Template:KMB 299X doesn't exist!
Citybus	798A	Sha Tin Central	Tseung Kwan O (Hong Sing Garden)	Inbound Mondays to Fridays during Afternoon Peak Hours ●
Template:CTB 798B doesn't exist!
LWB	N42 Special Trips	Sha Tin Central	Airport (Ground Transportation Centre) (One-way)	Service Early mornings during specific long holidays, omit Airport and Tung Chung ●
Template:KMB N73 doesn't exist!
Template:CHT N170 doesn't exist!

Intermediate stops

Some (or all) route(s) using this stop observe(s) here for both directions.

Passengers should pay attention to the destination(s) shown on stop sign(s), bus shelter(s) or queuing instruction(s) as well as the route plate(s) of the buses when waiting, or check the destinations of the bus(es) clearly with the bus captain(s) before boarding the bus(es) before paying the fare(s), so as to avoid inadvertently boarding the bus(es) for the trip(s) in the opposite direction.

List of Franchised Bus Routes observing "Shatin Central Bus Terminus" stop
Operator	Route No.	Origin	Destination	Service Type
Template:KMB 38B doesn't exist!
Template:KMB 47A doesn't exist!
Template:KMB 47X doesn't exist!
Template:KMB 48P doesn't exist!
Template:KMB 48X doesn't exist!
KMB	49X#	Kwong Yuen	Tsing Yi Ferry	Service daily, observes this stop in both directions ●
		Tsing Yi Ferry	Kwong Yuen
Template:KMB 72 doesn't exist!
KMB	80K	Sun Chui	Yu Chui Court	Service daily, observes this stop in both directions ●
		Yu Chui Court	Sun Chui
KMB	80M#	Kowloon Tong Station	Sui Wo Court	Inbound Mondays to Fridays during Afternoon Peak Hours ●
Template:KMB 81 doesn't exist!
Template:KMB 81K doesn't exist!
KMB	85#	Kowloon City Ferry	Fo Tan (Shan Mei Street)	Service daily ●
KMB	86#	Mei Foo	Wong Nai Tau	Service daily ●
KMB	88	Tai Wai Station	Sau Mau Ping (Central)	Service daily ●
Template:KMB 88K doesn't exist!
KMB	89#	Kwun Tong (Tsui Ping North Estate)	Lek Yuen	Service daily ●
Template:KMB 249X doesn't exist!
Template:KMB 269D doesn't exist!
KMB	280X#	Tsim Sha Tsui East (Mody Road)	Fo Tan (Sui Wo Court)	Service daily ●
Citybus	798	Fo Tan (Chun Yeung Estate)	Tiu Keng Leng Station	Service daily ●
Template:CTB 798P doesn't exist!
Template:CTB 798X doesn't exist!
LWB	A41#	Shek Mun Estate	Airport (Ground Transportation Centre)	Service daily, observes this stop in both directions ●
		Airport (Ground Transportation Centre)	Shek Mun Estate
LWB	A41 Special Trips			Service daily, via CAD Headquarters ●
LWB	E42	Sha Tin (Pok Hong)	Airport (Ground Transportation Centre)	Service daily, observes this stop in both directions ●
		Airport (Ground Transportation Centre)	Sha Tin (Pok Hong)
LWB	E42C	Sha Tin (Pok Hong)	Aircraft Maintenance Area	Outbound service Mondays to Fridays during Morning Peak Hours, via Tsing Yi North Coastal Road ●
		Aircraft Maintenance Area	Sha Tin (Pok Hong)	Inbound service Mondays to Fridays during nighttime, via Tsing Yi North Coastal Road ●
Template:LWB E42P doesn't exist!
LWB	N42	Ma On Shan (Yiu On)	Tung Chung Station	Outbound service daily during early morning ●
		Tung Chung Station	Ma On Shan (Yiu On)	Inbound service daily overnight ●
Template:KMB N271 doesn't exist!
LWB	NA40#	Wu Kai Sha Station	HZMB Hong Kong Port	Outbound service daily during early morning ●
		HZMB Hong Kong Port	Wu Kai Sha Station	Inbound service daily overnight ●
Template:LWB R42 doesn't exist!
Remarks: Section fare begins at this stop for routes (to Sha Tin bound) marked with #; Stopping arrangements are as follows: Except KMB Route 88, all daytime routes to Kowloon omit this stop, so do Routes 38B and 249X to New Territories West. Passengers can board these buses at stops "Sha Tin Town Hall" or "Royal Park Hotel" on Pak Hok Ting Street; The stop "Shatin Central" of Routes 288 and 288A are located at Sha Tin Centre Street, but not this stop.

Routes once using this stop

The terminus information below are as of the date of withdrawal. For current terminus please refer to the route article concerned.

List of Bus Routes once terminating at Shatin Central
Operator	Route No.	Destination at that time	Terminus changed to	Date no longer using this terminus
KMB	281	Belair Garden	Route discontinued	18 July 1988
KMB	89R	Sai Kung	Route discontinued	10 July 1994
KMB	81S	Sun Tin Wai	Route discontinued	23 July 1998
KMB	263R	Tuen Mun Central	Sha Tin KCR Station	20 December 1996
KMB	289R	Pak Tam Chung	Route discontinued	10 December 2000
KMB	299	Sai Kung	Route discontinued	11 January 2014
KMB	N270	Sheung Shui	Route discontinued	18 January 2014

List of Bus Routes once using "Shatin Central Bus Terminus" stop
Operator	Route No.	Origin at that time	Destination at that time	Date of cancellation of this stop
KMB	89X	Sha Tin KCR Station	Kwun Tong (Yuet Wah Street)	27 May 1996
KMB, Citybus	170	Sha Tin KCR Station	Wah Fu (Central)	27 May 1996
KMB	888	Sha Tin KCR Station	Sha Tin Racecourse	8 September 1996
KMB	87	Island Harbourview	;ek Yuen	1 May 2000

Lay-by Allocation

Platform number lightbox

KMB has assigned a number to each platform at this station, with a numbered light box hanging from the ceiling above each platform and passenger signages at designated locations to facilitate passengers to wait for trains at the appropriate platform, i.e. the "platform numbers" listed in the table below, with the colours shown on the signage erected by KMB at the stop in 2010.

車坑分佈（以車坑最前起計）
Platform No.	Direction	Route(s)	Stop Pole No.
Tai Po Road - Sha Tin
1	Westbound	798, 798A, 798X (to Tseung Kwan O) 798P (both directions)	2046B
		269D (to Tin Fu)	SH05-T-1250-0
		80K (to Sun Chui), 88K (to Hin Keng)	SH05-T-1200-0
		284 (Electric bus alighting stop)
2	Westbound	38B, 49X (to Kwong Yuen), 83K, 83S (to Wong Nai Tau)	SH05-T-1180-0
		47A (to Shui Chuen O), 47X (to Chun Shek), 48X (to Wo Che), 81K (to Sun Tin Wai)	SH05-T-1175-0
		299X	SH05-T-1170-0
		289R	SH05-T-1160-0
3	Westbound	283	SH05-T-1120-0
		N170	SH05-T-1100-0
		282、N73	SH05-T-1050-0
		284	SH05-T-1000-0
	KMB Customer Service Centre and Monthly Pass Vending Machine
	Eastbound	A41, A46, E42, E42C, E42P, N42, NA40 (to Lantau Island)	SH05-T-0825-2
		80K (to Yu Chui Court), 86 (to Wong Nai Tau), N271 (to Fu Heng)	SH05-T-0800-0
		48P, 285 (to Fo Tan Chun Yeung Estate), 80M, 81K, 280X (to Sui Wo Court), 85 (to Fo Tan (Shan Mei Street))	SH05-T-0700-0
		88 (to Sau Mau Ping Central), 89, 269D (to Lek Yuen), N271 (Hung Hom Station)	SH05-T-0600-0
		72 (to Tai Wo), 81 (to Wo Che), 249X (to Pok Hong)	SH05-T-0550-0
		A41, A46, E42, E42C, E42P, N42, NA40 (to Sha Tin); R42 (both directions)	SH05-T-0500-2
		88K (to Royal Ascot)	SH05-T-0400-0
4	Eastbound	47A (to Kwai Fong (South)), 47X (to Kwai Shing (East)）	SH05-T-0300-0
		48P (to Tsing Lung Tau), 48X (to Bayview Garden)	SH05-T-0200-0
		49P, 49X (to Tsing Yi Ferry)	SH05-T-0100-0
Sha Tin Centre Street

Related Incidents

Bus Accidents

• 30 March 2013: At around 3:00 pm, a Dennis Dragon (ADS44/GS6072) on Route 284 lost control of its vehicle and ploughed onto the pavement at this terminus, hitting the escalator inside the terminus and injuring the bus captain and a male passenger.
• 22 May 2014: At around 5pm, an Enviro500 (ATEU24/PK662) on Route 47X heading towards Chun Shek collided with a Toyota Coaster (LY9044) on New Territories GMB Route 28K heading towards Tai Po Market Station while leaving this stop, injuring 8 passengers.
• 2 December 2017: A Dennis Trident 12m (ATR/JU4806) on Route 284 hit a female passer-by at this terminus at around 1pm.
• 28 June 2020: At around 5pm, an Enviro500 MMC (6178/VE4815) on NWFB Route 798 heading towards Tiu Keng Leng Station was hit by a metal frame next to a bus stop pillar, causing a number of windows on the left side of the upper deck of the bus to be swept out. 7 passengers were slightly injured in the incident.

Industrial Action

• 14 August 2018: At 11:30am, the KMB and LWB branches of the Motor Transport Workers General Union (MTGWU) went to the exit of the bus terminus and staged a half-hour action to protest against KMB's failure to accept the staff's demand for a pay rise. KMB sent a representative to answer the letter and the union ended the action at 11:57am.

Gallery

KMB official terminus name

KMB has a Customer Service Centre at Shatin Central Bus Terminus

In-stop bus stop location map by KMB

Another type of signage at each platform

A number of escalators are provided at each platform of the bus terminus to and from the New Town Plaza

In-stop Bus Stop Location Map by NWFB

More pictures, photos and related information about this article are available in the following Gallery Page:

Shatin Central Bus Terminus (Edit)

Related Articles

ERTHK Article:

Sha Tin Station

• Sha Tin Market Bus Terminus
• Sha Tin Station Public Transport Interchange
• Shatin Central (Sha Tin Centre Street)
• New Town Plaza (Phase 1)
• Royal Park Hotel
• Sha Tin Town Hall (Tam Kon Po Street)
• Shatin Plaza
• Lucky Plaza

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